.agent-assistant {
    flex: 1;
}

.agent-assistant .container {
    position: fixed;
    top: 48;
    width: 100%;
    height: 100%;
}

#agent-assist {
    width: 100%;
    height: 350px;
}

iframe {
    height: 350px;
}

hr {
    padding: 0px !important;
    margin: 0px !important;
}

a{
    color: #23395D;
}

a:hover{
    text-decoration: underline;
}


.btn,
.btn-light {
  font-family: 'Segoe UI', 'Noto Sans', 'Helvetica Neue', sans-serif;
  height: 40px;
  width: 100px;
  padding: 0 16px;
  font-size: 14px;
  font-weight: 500;
  border-radius: 8px;
  transition: all 0.2s ease;
  cursor: pointer;
  margin-right: 12px;
  margin-bottom: 12px;
  display: inline-block;
}

.btn {
  background-color: #3C5EC6;
  color: #FFFFFF;
  border: none;
}

.btn:hover {
  background-color: #3653AA;
  transform: translateY(-1px);
  box-shadow: 0 4px 8px rgba(0, 0, 0, 0.15);
}

/* Copy button */
.btn-light { 
  background-color: #3C5EC6;
  color: #FFFFFF;
  border: none;
}

.btn-light:hover {
  background-color: #3653AA;
  transform: translateY(-1px);
  box-shadow: 0 4px 8px rgba(0, 0, 0, 0.15);  
}


.chat-message {
    background-color: #F2F2F2;
    border-radius: 5px;
    box-shadow: 0 0 6px #B2B2B2;
    display: inline-block;
    padding: 10px 18px;
    position: relative;
    vertical-align: top;
    width: 55%;
}

.chat-message::before {
    background-color: #F2F2F2;
    content: "\00a0";
    display: block;
    height: 16px;
    position: absolute;
    top: 11px;
    transform:             rotate( 29deg ) skew( -35deg );
        -moz-transform:    rotate( 29deg ) skew( -35deg );
        -ms-transform:     rotate( 29deg ) skew( -35deg );
        -o-transform:      rotate( 29deg ) skew( -35deg );
        -webkit-transform: rotate( 29deg ) skew( -35deg );
    width:  20px;
}

.customer {
  background-color: white;
  color: #CE0E2D;
  font-family: 'Segoe UI', 'Noto Sans', 'Helvetica Neue', sans-serif;

    background-color: white;
    color: #23395D;
    float: left;   
    margin: 5px 45px 5px 20px;   
}

.customer::before {
    background-color: white;
    box-shadow: -2px 2px 2px 0 rgba( 178, 178, 178, .4 );
    left: -9px;
}

.agent {
  background-color: #CE0E2D;
  color: white;
  font-family: 'Segoe UI', 'Noto Sans', 'Helvetica Neue', sans-serif;

    background-color:  #23395D;
    color: white;
    float: right;    
    margin: 5px 20px 5px 45px;   
}

.agent::before {
    background-color:  #23395D;
    box-shadow: 2px -2px 2px 0 rgba( 178, 178, 178, .4 );
    right: -9px;   
}

.chat-conversation {
    display: flex;
    flex: 1 1 100%;
    flex-direction: column;
}

.message-pane {
    align-content: stretch;
    flex-direction: column;
    height: calc(100% - 100px);
    background-color: #fff;
    overflow-y: auto;
    flex: 1 1 0;
}

.chat-box {
    padding: 5px 5px 0px 5px;
    border-top: 1px solid #ccc;
    background-color: rgb(244, 244, 244);
}

.top-chat-box {
    display: flex;
    justify-content: space-between;
    align-items: center;
    font-size: 11px;
    height: 20px;
    min-height: 15px;
    max-height: 15px;
    padding-top: 2px;
    color: #999999;
}

.bottom-chat-box {
    display: flex;
    justify-content: flex-end;
    align-items: center;
    font-size: 11px;
    height: 60px;
    min-height: 20px;
    padding-top: 2px;
    color: #999999;
}

.chat-text {
  font-family: 'Segoe UI', 'Noto Sans', 'Helvetica Neue', sans-serif;
  border-radius: 4px;

    width: 100%;
    max-height: 130px;
    padding: 5px;
    overflow-y: auto;
    resize: none;
    color: #666666;

    -moz-appearance: textfield-multiline;
    -webkit-appearance: textarea;
    border: 1px solid #ccc;
    height: 200px;
    overflow: auto;
    padding: 2px;
    resize: both;
    background-color: white;
}

.chat-text:focus {
    border-color: #75a8ff;
    box-shadow: 0 0 2px rgba(117,168,255,.72);
    outline: 0;
}

.chat-message,
.agent {
  white-space: pre-line; 
  overflow-wrap: anywhere;         
  word-break: break-word;       
}
 
.chat-message a,
.agent a {
  overflow-wrap: anywhere;
  word-break: break-word;
}

 
.chat-row,          
.chat-message,      
.agent {
  min-width: 0;      
}
 
.chat-message.agent,
.chat-message.agent * {
  color: #ffffff !important;
  -webkit-text-fill-color: #ffffff;  
  opacity: 1 !important;             
  mix-blend-mode: normal;            
  text-shadow: none !important;      
}

.chat-message.customer,
.chat-message.customer * {
  color: #23395D !important;
  -webkit-text-fill-color: #23395D;
  opacity: 1 !important;
  mix-blend-mode: normal;
  text-shadow: none !important;
}

.chat-message.agent a,
.chat-message.customer a {
  color: currentColor !important;
  text-decoration: underline;
}

.chat-message em,
.chat-message i {
  opacity: 1 !important;
}

.chat-message.agent,
.chat-message.customer {
  filter: none !important;
}

#btn-send {
    display: none; /* Completely hides the send button */
}